Frequently Asked Questions

Do you sell original Fossil watches?
All of our Fossil watches are 100% original Fossil watches which come with original package and warranty.

How do I place an order?
You may email us to place an order.
For more details, please click here.

How do I pay?
You may make the payment by online banking, bank transfer or cash deposit.
We will provide you with all the payment information.

Shipping and Delivery
We are using Poslaju for delivery.
Normally we will send your order in 3 working days upon receipt of payment.
We will update you the tracking number by email once your order sent.

Warranty
Every Fossil watch comes with 2-year warranty by Fossil.
In the event of your watch having a problem, we can provide you with the full support that you require.
You may also approach Fossil for support.

Further questions?
Please feel free to contact us.
Our email: FossilMalaysia@gmail.com | geniehour@gmail.com